FAQs
Our studio is located in Brooklyn, New York. We do not accept walk-ins. We happily make deliveries throughout New York City & Tri-State area.
A cake order should be placed as soon as you have finalized all the details of your event (colors, theme, design, amount of servings, etc.). Plain cake and dessert orders require at least one week’s notice. Custom cake and dessert orders require at least one months’s notice. Exceptions can be made depending on the details of the order but will incur a rush fee of $35.
A 50% non-refundable retainer is required to reserve your date. We gladly accept payments through Square, Zelle, Venmo, Cashapp, or Paypal. The remainder of your balance is due two weeks prior to your date. Orders placed less than two weeks of their due date require full payment.
For faster service, give us a call and a member of our team will assist you. You can also email us at info@cakenit.com or click here to fill out our order form.
Custom cake prices may vary based on details and the complexity of the design. We often run specials and holiday promotions. For custom cakes, we have a $100 minimum, which generally serves about 12-10 people. If you have a concept in mind, give us a call and we will go over the details to provide a quote. We want your vision to be a masterpiece!
Feel free to show us any design you like. We can make something similar. We do not want to copy another persons work. We will do our best to give you what you want while making it a unique masterpiece.
Yes. We offer a choice of three cake flavors, frostings, and fillings from our menu to pair for $30. The money for the tasting goes towards the cost of your order if you decide to move forward with us
Yes. Food safety is key. Even though we use products that contain or may be in contact with wheat, nuts, soy and other allergens, we cautiously accommodate the request for gluten free, dairy free or an eggless dessert.
Yes. Delivery is $25 within a 25 mile radius of Caken It. We deliver from Brooklyn. All other deliveries are $2 per mile one-way. We use Google Maps for calculations.
Any pickup orders are done so at your own risk. Caken It does not recommend clients to transport 3D, sculptural, or multi-tiered cakes on their own. Caken It is not responsible for any damages that may occur to any order picked up by anyone other than our staff once it has left our location.
WE do NOT ship our cakes, for many reasons, but mostly because we couldn’t GUARANTEE if would make it in one piece! We DO, however ship our CAKE IN A JAR, cake push-ups, and cookies, and they make GREAT gifts! EVERYONE loves a fun surprise, so CLICK HERE to order any of our SHIP-ABLE SWEETS!